Unlocking IT Potential: What a Managed Service Provider Is and Why You Need One

The world of information technology (IT) is complex, multifaceted, and often too overwhelming to navigate alone. Many businesses seek outside support to properly wield IT tools and propel success—which is where managed service providers (MSPs) come into play. 

Read on to learn what MSPs are and how organizations can improve their IT stance by partnering with one. 

What is a managed service provider?

A managed service provider offers a variety of robust IT services—including cybersecurity, cloud solutions, and digital transformation—for organizations missing the resources needed to fully manage their IT systems across:

• Hardware (computers, servers, phone systems)
• Software (productivity applications, security systems, databases)
• Networks (network infrastructure, firewalls, wide area networks)

MSPs refresh IT for businesses around the world and across industries and sectors, including: 

• Healthcare. MSPs embed with healthcare organizations to learn every aspect of their operations, from EMR management to routine IT tasks. They then design and implement strategies that streamline the organization’s processes, enhance their data security, and ensure uninterrupted service delivery—all while providing concierge-level service.

• Finance. MSPs help financial institutions select, implement, and manage a customized toolset designed to meet compliance standards, protect data, and provide superior customer experiences. Their services span everything from advanced data analysis to proactive system monitoring, each designed to champion efficiency, spur productivity, and preemptively address potential issues.

• Legal. MSPs support the compliance needs of legal entities with meticulous attention to detail, establishing secure infrastructures and implementing stringent internal controls to safeguard access to sensitive information within organizations. They also assist legal organizations with creating redundant, fully backed-up systems to eliminate the potential for loss of valuable data.

• Manufacturing. On top of comprehensive managed IT services, MSPs offer manufacturers unparalleled analytics speed to adapt on the fly to current and emerging operational events; complete visibility into all processes across the organization; and end-to-end security for safeguarding proprietary, customer, and partner data from cyber threats like ransomware, phishing, and whaling attacks.

Why should organizations partner with managed service providers?

Now that you understand what MSPs are and how they support organizations of all shapes and sizes, let’s look at why MSPs can benefit your business:

• MSPs enhance organizational efficiency and productivity. Businesses work faster, better, and smarter with IT support from an experienced managed service provider, unlocking access to innovative technologies and proven IT management best practices and processes that empower superior decision-making and execution.
• MSPs maximize your team’s unique value. With a trusted MSP managing and optimizing your IT operations, your staff gets more time to focus on what they do best and push the boundaries of what’s possible. 
• MSPs empower you to act with complete confidence. Organizations benefit from enhanced security, stronger compliance with applicable laws and regulations, and near-constant operational continuity with access to an industry-leading suite of tools ​​from MSPs like Reliable. 

More and more of today’s businesses are resonating with the many benefits of rethinking their IT operations with an MSP partner. There are approximately 150,000 MSPs globally, and according to Research and Markets, the global managed services market is expected to reach $311.32 billion by 2027. 

How can you tell which MSP is best positioned to support your IT needs—and your business—now and in the future?

For all things managed IT, rely on Reliable

Whether you need end-to-end IT support or you’re just looking to migrate your business to the cloud, Reliable has you covered.

Trust us to engineer connectivity, agility, and resiliency into your digital infrastructure as your dedicated managed IT service provider. Gain unlimited access to our deep expertise in both software and hardware solutions, receiving comprehensive support in sourcing, implementing, and managing the IT technology you need to consistently meet your goals.

Schedule a consultation with Reliable today to learn more about what our expert managed service provider team can do to optimize your IT and empower you to focus on everything your business does best.