Worry-Free IT, Day In and Day Out

Our Client

For Alex Argan, chief information officer of Endurance Warranty, Reliable provides stability, security, and reliability for every employee, every day. For a technology-driven company like Endurance, that’s invaluable.

“The thing is, I don’t have to think about IT,” says Argan. “That’s the benefit of Reliable.”

What’s Needed, When It’s Needed

As Endurance’s managed IT provider, Reliable provides daily services that help the company and its people work efficiently.

“They make sure all our employees have everything they need to do their jobs, from devices to computers to laptops to peripherals,” says Argan. “That way employees can be in their seats and doing their work from when they sign on with Endurance to their last day.”

Reliable also provides security for Endurance, protecting its network and databases, and manages its Microsoft services like Office 365. 

Outstanding Service

One of the things Argan likes most about the partnership is Reliable’s problem-solving skills. If something goes wrong, Reliable quickly narrows down the cause and comes up with a solution. For example, this happened when Endurance moved into a new call center.

“Our business relies on those phones ringing, on customers being able to access us,” says Argan. “There were issues with calls that didn’t route the right way, phone numbers that weren’t ringing when they were supposed to, and Reliable was able to quickly figure out the root cause and get us the solution we needed.”

Our Shared Success

Having Reliable managing their IT services means Endurance doesn’t have to worry about their technology and can fully focus on customers.

“They get you set up properly, and when you encounter any sort of issue they’re there to help,” says Argan.

Learn More

With Reliable, you don’t have to think about IT. To learn how we can help you, schedule a free consultation today.